FAQ
1. What is Chapes Keto Cakes?
- Chapes Keto Cakes is a premium low-carb and sugar-free dessert brand that offers guilt-free indulgence for people following a keto, diabetic-friendly, and healthy lifestyle.
2. Are your products really keto-friendly and sugar-free?
- Yes! Our products are made with zero sugar and low-carb ingredients, ensuring that they fit perfectly into a ketogenic diet.
3. What sweeteners do you use?
- We use natural keto-approved sweeteners like erythritol, allulose, and stevia, which do not spike blood sugar levels.
4. Are your products safe for diabetics?
- Yes! Our desserts are diabetic-friendly as they do not contain refined sugar, making them a great option for people managing their blood sugar levels. However, we recommend consulting with your doctor before making any dietary changes.
5. Do you have gluten-free options?
- Yes! Many of our products are gluten-free, but please check individual product descriptions for specific details.
6. How do I place an order?
- You can order through: Our official website: www.chapesketocakes.com Shopee & Lazada (Insert Store Link) Directly through our Facebook and Instagram pages
7. Where do you deliver?
- We deliver nationwide across the Philippines.
8. How long does shipping take?
- Metro Manila: (1-3 business days) Luzon: (3-5 business days) Visayas & Mindanao: (5-7 business days) Shipping times may vary based on location and courier availability.
9. How much is the shipping fee?
- Shipping fees are calculated at checkout and depend on your location and order weight
10. How should I store the cakes?
- For best quality and freshness: Cakes & Pastries: Keep refrigerated and consume within 3-5 days. Chocolates & Snacks: Store in a cool, dry place away from direct sunlight.
11. Do you accept returns or refunds?
- Since our products are perishable, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 24 hours with proof (photos), and we will assist you accordingly.
12. Do you offer bulk orders for events or reselling?
- Yes! We offer bulk orders for parties, events, and business reselling. Contact us for special pricing and details.
13. Can I become a distributor or reseller?
- Yes! You can start your own low-carb business with Chapes Keto Cakes. For distributorship opportunities, contact us or join our FREE webinar to learn more!
14. How can I contact you for inquiries?
- Email: (Insert Email)
Contact Number: (Insert Number)
Location: (Insert Business Address)